FAQ

STORAGE

Where should I store the chocolates?

Keep the chocolates in a cool, dry place. The ideal temperature to keep them is around 18 degrees Celsius. Do not put them in the refrigerator, the humidity level is too high.

How long can I keep the chocolates?

Our products do not contain any preservatives. We therefore recommend that you eat them before the date indicated on the flavour leaflet inside the box.

ALLERGIES

Do you have any allergen-free products?

We do have some nut-free products, but it is important to note that all of our products may contain traces of nuts, peanuts, eggs, wheat, sesame seeds, soy, milk, gluten and sulfites. All chocolates contain dairy products.

IN-STORE PICK-UP

Is it possible to order a cake for pick-up outside of store hours?

Unfortunately, no. It is only possible to pick up orders from Wednesday to Saturday according to our regular schedule.

Can I order a different flavor of cake than the ones on the site?

Like a restaurant, we change our menu every 4 to 5 weeks, depending on what is in season. It is not possible to order another flavor than the ones available on the online store.

Can I bring my own containers?

Yes, you can! We even encourage you to do so. We invite you to inform us in advance so that we do not have to pack your products.

DELIVERY

Is it possible to have a cake delivered?

We do not offer delivery service for cakes since they must remain refrigerated at all times.

Do you deliver outside of Montreal?

Our local delivery service covers an area that includes a few cities on the South Shore and the North Shore of Montreal. You can validate your postal code before proceeding to payment.